FAQ

Your Account

• How do I update my account details?
• How do I update my delivery address?
• How do I update my payment information?
• I can't access my account, what can I do?
• How do I skip a month of WeeBox?
• I think I have placed an extra order by accident, what can I do?

Social Media

• Where can I find WeeBox's social media accounts?
• How do I enter the #wheresWeeBox competition on social media?
• How can I find the social media accounts of the Scottish suppliers in my WeeBox?
• I've been contacted on social media by another WeeBox account, what should I do?

Referrals

• What is WeeBox's refer a friend scheme?
• How do I refer a friend to WeeBox?

Upcoming WeeBoxes

• What is the theme of next month's WeeBox?
• When can I buy the Outlander-inspired WeeBox?
• When can I purchase the Christmas WeeBox?

WeeBox Gifts

• One of my WeeBox gifts was faulty, what should I do?
• I think my WeeBox was missing an item, what should I do?

Other

• I am a Scottish supplier, how do I get to showcase my gifts inside WeeBox?