Morag-MacKenzie

  • Total activity 93
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Activity overview

Latest activity by Morag-MacKenzie
  • Morag MacKenzie created an article,

    Where does WeeBox deliver to?

    We ship worldwide!  We already have many of our WeeBox clan receiving Scottish happiness across the world, including the United States of America, Canada, Australia, New Zealand and many more count...

  • Morag MacKenzie created an article,

    My order shows the wrong name, how can I change it?

    To change the name on your subscription, sing into your WeeBox account here and click on my subscriptions. You will then be able to edit your delivery details by clicking on 'Edit Delivery Address'...

  • Morag MacKenzie created an article,

    My order shows the wrong shipping address, how do I change it?

    To change your shipping address, sign into your account here and click on 'My Subscriptions'. From this page, you can edit your delivery address and this will change the address your WeeBox is ship...

  • Morag MacKenzie created an article,

    How do I cancel my order?

    If you would like to cancel an order that has already been placed and paid for, please contact us and we'll do our best to cancel it and refund you!   Cancelling your subscription won't cancel any ...

  • Morag MacKenzie created an article,

    How do I enter a personal message?

    When you get to the check out, there is the option to add a gift note in the shipping details area. If you didn't see this when placing an order or would like to change it, contact us and we will ...

  • Morag MacKenzie created an article,

    I've received a duplicate order, what should I do?

    Not to worry and we can help. Please check for any duplicate subscriptions you might have by logging in to your online WeeBox account. Once you’ve located a duplicate subscription, please cancel it...

  • Morag MacKenzie created an article,

    I am a Scottish supplier, how do I get to showcase my gifts inside WeeBox?

    We are always excited to speak with new artisan suppliers producing inspiring Scottish products! We would love to hear about you, simply get in touch by emailing amy@weebox.co.uk and we will get ba...

  • Morag MacKenzie created an article,

    Do you offer any discount codes?

    We sometimes offer discount codes through partnerships or in our newsletter which you can sign up for on our site.    Please be aware that you can only use one discount code per order.

  • Morag MacKenzie created an article,

    One of my WeeBox gifts was faulty, what should I do?

    We’re so sorry to hear this! Our packing team take such care each month when putting together your wee purple box so its so sad to hear of accidents along the way. We want your WeeBox experience ...

  • Morag MacKenzie created an article,

    I think my WeeBox was missing an item, what should I do?

    We’re so sorry to hear this! We use Scottish newspaper to wrap our boxes and some of our items are quite small so be sure to check all of the newspaper in your box to make sure it isn’t hiding some...