Morag MacKenzie
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Recent activity by Morag MacKenzie-
My WeeBox has been returned to sender, what should I do?
We would recommend contacting your local delivery provider first to see if delivery can be rearranged. The tracking number you received from Royal Mail when your WeeBox shipped is the same for your...
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My WeeBox is missing, what do I do?
You should receive tracking updates via email from WeeBox, and you will be able to track this on the Royal Mail website for the whole journey. Please check this and get in touch with your local c...
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What is the difference between a gift subscription and a normal subscription?
All of our subscriptions are billed monthly and are paid a month in advance for the upcoming month’s WeeBox. However, unlike our normal subscription, which is ongoing until you cancel it, our gift...
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How do I change the length of my subscription?
To change the length of your subscription, sign into your account page here. When you click on 'My Subscriptions' you will see the option to 'change duration' at the bottom of the page. When you...
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I've been contacted on social media by another WeeBox account, what should I do?
These accounts are nothing to do with WeeBox and we would only ever contact you directly from our main WeeBox social media pages. Forward them on to us and please block and report these accounts an...
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How do I update my payment information?
To update your payment information, you can sign into your account here and click on my subscriptions. From this page, click on 'Edit Payment Method' and here you can follow the instructions to add...
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I've missed a monthly WeeBox payment, what should I do?
The way our subscription works is you pay a month in advance for the upcoming month's WeeBox so as long as you make a payment before the end of the month, you will receive the next month's WeeBox. ...
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When will my next WeeBox ship?
The way our subscriptions work is you pay a month in advance for the upcoming month's WeeBox which is then shipped in the first two weeks of the following month. Orders are shipped at the begi...
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Can I gift a Past WeeBox?
Yes, and we’d love to help you out! You can find them here on our website. If you have any specific requests, contact us letting us know which item you would like to buy.
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Can I order a past WeeBox?
Yes, and we’d love to help you out! You can find them here on our website. If you have any specific requests, contact us letting us know which item you would like to buy. If you would like to ...