I have been charged for the delivery of my WeeBox order, why is this?

Firstly, thank you for being such a special and valued part of our WeeBox Clan.  We love having you and sharing Scottish happiness with you.  

Your items may be delivered by Delivery Duties Unpaid (DDU). Subsequently, customers may have to pay import VAT and a handling fee in the receiving country before they can receive their parcel from our delivery partner.

How these DDU’s are being applied is different in each country so we are unable to share exactly what this will mean month to month for your WeeBox.  

The amount you may be charged depends on the value of the items you have ordered and while we do our best to avoid extra charges for subscription WeeBoxes, we would ask that you are aware of this, especially with Emporium orders.

 Should you wish to make any changes to your WeeBox subscription, we are always here to help.